How are secondary meters billed?

Residents whose homes have a secondary meter are only billed for their actual usage on that meter. Any usage over the next unit of water (one thousand gallons) will generate a bill. 

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1. When are utility bills mailed and when is payment due?
2. Can I make a non-coupon payment through my bank?
3. Is there a penalty for paying after the 15th of the month?
4. What happens if my service is shut-off?
5. How are secondary meters billed?
6. What is a pool credit and how do I receive the credit?