Can I make a non-coupon payment through my bank?

Yes, however, we do not receive these payments electronically. The bank’s processing center mails us a physical check, so this payment method may take up to seven business days to reach us. We are not responsible for payments that are not received by the due date. We also offer an autopay option (PDF) that electronically debits your checking or savings account.

Show All Answers

1. When are utility bills mailed and when is payment due?
2. Can I make a non-coupon payment through my bank?
3. Is there a penalty for paying after the 15th of the month?
4. What happens if my service is shut-off?
5. How are secondary meters billed?
6. What is a pool credit and how do I receive the credit?