Our theme throughout the delivery of quality service is "Always be nice, always!" The Vandalia Fire Division Values Statement and philosophy pertains to both the external as well as the internal customer. We will strive to be a strong community leader through:
Compassion, fairness and integrity practiced in all our endeavors.
Trust, confidence, and honesty in everything we do.
Showing and giving respect.
Positive, friendly, personal treatment
Listening carefully and developing solutions to problems.
Leaving any situation or problem better than we found it.
Going above and beyond the standard in service delivery.
Doing whatever it takes to take care of the community.
We will foster teamwork, ethics and high expectations for co-workers to build mutual respect, trust and friendship. We encourage a balance between work and health and we will provide an opportunity for employees to grow, succeed and have fun.
Our internal team is charged with the responsibility of:
Encouraging teamwork and empowering at all levels.
Leadership occurring in all levels of the organization.
Acknowledging people are the most valuable resource.
Recognition that we are all on one team.
Creativity, innovation, initiative, and enthusiasm.
Pride in workmanship.
Taking personal responsibility for organizational goals.
Ensuring our actions are safe and environmental sound.
Individual professional growth and development.
Learning from our successes and failures.
Together, we are a team of individuals dedicated to meeting our community's expectations and satisfaction.
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