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VALUES STATEMENT
Vandalia Division of Fire

Our theme throughout the delivery of quality service is "Always be nice, always!" The Vandalia Fire Division Values Statement and philosophy pertains to both the external as well as the internal customer.    We will strive to be a strong community leader through:

Compassion, fairness and integrity practiced in all our endeavors.
Trust, confidence, and honesty in everything we do.
Showing and giving respect.            
Positive, friendly, personal treatment.
Listening carefully and developing solutions to problems.
Leaving any situation or problem better than we found it.
Going above and beyond the standard in service delivery.
Doing whatever it takes to take care of the community

   

Together, we are a team of  individuals dedicated
to meeting our community's expectations and satisfaction

 

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