The Utility Office is charged with the billing and collection of payments for all water and sewer usage and trash pickup service in Vandalia.
The Utility Office bills residents on a monthly basis. The current minimum water rate includes 2,500 gallons of water, well-field protection, sewer and wastewater treatment. The cost increases proportionately for additional usage. Residential water bills include a charge for the city's mandatory trash pick-up and curbside recycling program.
For your convenience, a drive-through window is open 8:00 a.m. to 4:30 p.m., Monday through Friday at the Municipal Building for water payments. There is also a 24-hour drop box on the building just past the drive-through window.
The city currently utilizes a Radio Read System to obtain the water meter readings. A radio transmitter is installed on each meter, which sends an actual reading from the meter to the retrieval device as the city's technician drives by each property.
Residents whose homes have a secondary water meter are reminded that only the water department can turn your secondary meter on or off. Residents wanting their meter turned off during the winter and on during the summer should call the water department to request this service. There is a $10 fee for each time the meter is turned on or off.
Anyone with questions concerning their water bill or with questions concerning their meter can call or visit the Utility Office Monday (415-2231) through Friday from 8:00 A.M. to 5:00 P.M.
Vandalia Utility Office
333 J.E. Bohanan Drive
Vandalia, OH 45377